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Concierge
Reimagined

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The most forward-thinking brands harness our technology to provide a customer experience that delivers unparalleled loyalty, engagement and satisfaction. 

For the
digital age

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Your most

valuable

customers

are evolving.

Are you?

Your most

valuable

customers

are evolving.

Are you?

your platform to engage your most valuable customers

1 minute
Guaranteed response time, 24/7/365
52%
Daily active users
48
Average number of bookings per user, every year
1 minute
Guaranteed response time, 24/7/365
52%
Daily active users
48
Average number of bookings per user, every year

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Discounted private, first and business class air travel

Access front row and VIP tickets for the most in-demand events, anywhere in the world.

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SOLD-OUT EVENTS

Access front row and VIP tickets for the most in-demand events, anywhere in the world.

Personalized recommendations and access to fully booked tables at the world’s hottest restaurants.

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Coveted Restaurants

Personalized recommendations and access to fully booked tables at the world’s hottest restaurants.

Access the best rates and peerless benefits at the finest hotels on the planet.

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Guaranteed upgrades at luxury resorts

Access the best rates and peerless benefits at the finest hotels on the planet.

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DISCOUNTED PRIVATE, FIRST AND BUSINESS CLASS AIR TRAVEL

Sold-out Events

Access front row and VIP tickets for the most in-demand events, anywhere in the world.

Coveted restaurants

Personalized recommendations and access to fully booked tables at the world’s hottest restaurants.

GUARANTEED UPGRADES AT LUXURY RESORTS

Access the best rates and peerless benefits at the finest hotels on the planet.

Out of this world experiences

From microchipping Blue Whales in Sri Lanka with a renowned conservationist, to dinner within an Egyptian pyramid, dive into our expertly curated experiences.

From microchipping Blue Whales in Sri Lanka with a renowned conservationist, to dinner within an Egyptian pyramid, dive into our expertly curated experiences.

$14m invested in building technology that commands the attention and trust of high-disposable-income, time-poor customers.

A white-labelled, bespoke deployment, centred on your needs enables you to build unparalleled customer engagement in the digital age.

Voice Assistants
personalized content
Data Security

Total white-labelling

TAILORED CONTENT
UNIQUE TO YOUR
AUDIENCE

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Experiences
Train with
Ninjas in Japan
Vip package
VIP Camping at Glastonbury 2021
Experiences
SWIM WITH ORCAS
IN NORWAY
Experiences
EXPLORING THE ICELANDIC WILDS

Multiply the power of your brand by the power of Velocity's service.

Powerful content-targeting technology delivers a tailored brand experience straight into your customers hands.

A personalised blend of brand-chosen, individually-relevant content. All available to book effortlessly.

Total white-labelling

Multiply the power of your brand by the power of Velocity's service.

TAILORED CONTENT
UNIQUE TO YOUR AUDIENCE

Powerful content-targeting technology delivers a tailored brand experience straight into your customers hands.

A personalised blend of brand-chosen, individually-relevant content. All available to book effortlessly.

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Preferential dining access and hotel rates globally

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Discounts of up to 40% on Business and First Class fares

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Luxury Circle benefits including complimentary room upgrade and inclusive hotel credit

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Pen Club benefits including complimentary room upgrade and full daily breakfast

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Discounts of up to 40% on Business and First Class fares

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Discounts of up to 40% on Business and First Class fares

Peerless
benefits

Plug into Velocity’s buying power to avail your customers the best of benefits with the world’s leading brands.

Complimentary first use and preferential rates thereafter

Peerless
benefits

Plug into Velocity’s buying power to avail customers the best of benefits with the world’s leading brands.

Diamond Club benefits including guaranteed room upgrades, complimentary breakfast and inclusive hotel credit

Benefits
Of our technology

LOYALTY

Turn infrequent visits into a daily pilgrimage to your brand. Why keep paying social media platforms to retarget existing customers when you can reach them on your own platform.

Space-Age TEchnology

When customer expectations change, they change for good. What we considered novel five years ago is considered obsolete today.

Our solution combines the finest experts and cutting edge technology to create the world’s most advanced lifestyle service. Our solution is available turn-key, or you can harness our API or SDK.

Future-proofed investments

We are at the forefront of innovation in premium customer experiences, from conversational commerce to voice assistant discovery and transaction.

When we deploy new technologies, you will be first to benefit.

Security

Data security has never been more important. We have invested $14 million into building a proprietary platform that offers class-leading data security. That means military-grade end-to-end customer data encryption and firewalls with need-to-know data access control.

You are only as secure as your weakest link. Data security is at the heart of what we do.

Benefits
OF our technology

Benefits
OF our technology

We Are
going places

We are backed by over $30M in venture capital, and were the 3rd fastest growing company headquartered in the UK in 2019. We deliver for customers in over 60 countries around the world.

Deloitte Fast 50 logo

“When it came to building out Chargers LUX and selecting a lifestyle service for our premium customers, Velocity was the obvious choice.

With best-in-class technology, Velocity provides our suite owners with a responsive service to use every day, not just on game day. This obviously not only helps us achieve customer loyalty while providing a powerful platform to enhance engagement, it delivers critical data and intelligence, helping us understand and better serve our customers.

The bottom line – Velocity is a game-changing service that’s helping us redefine the premium experience in sports and will undoubtedly make Chargers LUX an unparalleled offering in our industry.”

— A.G. Spanos, President of Business Operations, Los Angeles Chargers